Your satisfaction is our priority. Learn about our return, refund, and delivery process.
At YelaCode, we are committed to ensuring your complete satisfaction with every purchase. If you are not satisfied with your product or service, please contact us within 14 days of delivery. Our team will guide you through the return or refund process and address any concerns you may have.
Eligible products may be returned for a refund or exchange, subject to inspection. Please note that digital goods and custom software are non-refundable once delivered unless found to be defective. We strive to process all returns and refunds promptly to minimize any inconvenience.
Physical goods are shipped within 3–7 business days after payment confirmation. Digital goods and services are delivered electronically to your registered email address or account dashboard. If you have questions about delivery timelines or need assistance, our customer service team is here to help.